Privacy policy

Last updated: July 1, 2026

[PLACEHOLDER] This privacy policy explains which personal data Casiola Belgium processes, why, how long we keep it and your rights under the GDPR.

[PLACEHOLDER] This text is a placeholder. Final legal wording will be added later.

1. Data controller

[PLACEHOLDER] Casiola Belgium, established at [address], is the controller of the personal data collected through this website.

You can reach us at support@casiola.com.

2. Data we collect

[PLACEHOLDER] We only collect the data required to provide our services and operate the website:

Contact details (name, email, phone number)
Information about your property (address, features)
Communication and booking data
Technical data (IP address, browser type, cookies)

3. Legal basis and purposes

[PLACEHOLDER] We process your data based on your consent, the performance of a contract, a legal obligation or our legitimate interest.

4. Retention period

[PLACEHOLDER] We keep your data no longer than needed for the purposes for which it was collected, unless a longer period is legally required.

5. Third parties and processors

[PLACEHOLDER] We only share data with processors that help us deliver our services (booking platforms, payment providers, hosting partners), always under a data processing agreement.

6. Your rights under the GDPR

[PLACEHOLDER] You have the right to access, rectify, erase, restrict and port your data, and the right to object.

7. Contact and complaints

[PLACEHOLDER] Questions or complaints? Contact us at support@casiola.com. You can also lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be).